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How to win business with collaboration

Client collaboration is nuanced and means something different in every law firm, but when done properly it can make your firm more profitable.

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Six tips for successful in-house legal tech deployment

Technology offers in-house legal teams a way to add more value to their business and be more efficient. But successful adoption depends on a smooth, strategic deployment.

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Cutting through the hype of in-house legal tech

In-house legal teams are searching for technology to improve efficiency. How can they cut through all the hype and make real change a reality?

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Legal intranets are back and better than ever

Legal intranets have been experiencing a resurgence among legal teams. After a lull in popularity, law firm intranets have found new life as hubs for storing and sharing legal knowledge in law firms.  …

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Takeaways from the Alternative In-House Technology Summit 2019

Each year, the Alternative In-House Technology Summit offers technology leaders in the corporate legal sector an opportunity to network, collaborate and interact with like-minded lawyers. The conference  …

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Leveraging technology as a driver for improved client experience

I am a believer in the ability of technology to help make the practice of law more efficient—attorneys have greater access to their information and AI tools can help automate the mundane. The focus,  …

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Is customer experience the competitive edge your firm needs?

Customer experience (CX) is critical for law firms. In today’s highly competitive legal market, evaluating client satisfaction gives you the information you need to stay ahead of the competition.  …

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What we learned from ILTACON 2018

All year we look forward to ILTACON. There is no other event quite like it. We go to meet our clients, learn from our peers and find inspiration. We spend months planning what we will do, who we will  …

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SmartLaw 2.0: The new future of law

How can firms keep up with the rapid changes in the legal market? By practicing SmartLaw and focusing on clients, culture, technology, data and process.

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Anatomy of a legal matter

When meeting our law firm clients, or prospective clients, I’m often asked which team or practice group would benefit most from HighQ. My answer is always the same—all of them! HighQ is an  …

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HighQ named a Visionary in the new Gartner Magic Quadrant for Content Collaboration Platforms

Gartner has positioned HighQ as a Visionary in its 2018 Magic Quadrant for Content Collaboration Platforms report. This is the first year HighQ has appeared in the Visionaries quadrant.

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What’s artificial about ethical AI in the legal industry? Everything.

With many companies and people around the world relying on artificial intelligence, considering the implications of how AI programs can act and affect outcomes (positively and negatively) is too important  …

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AI Hub, more powerful data visualisation, and Microsoft Office Online integration headline HighQ releases

HighQ is excited to announce the release of the latest versions of Collaborate (4.4) and Publisher (4.7). New enhancements include the launch of AI Hub, a new offering that will become the natural interface  …

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More and more, firms are turning to more than one AI solution

When the topic of artificial intelligence in the legal industry surfaced a handful of years ago, conceptual and visionary topics dominated the discussion. Questions like “What will AI mean to human  …

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It’s time to leverage legal tech for litigation matters

Technology is a driving force behind change, and it’s a race for who can adapt and innovate the fastest. In the US, law firms are losing this race, but are attempting to claw their way back up the  …

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“We’re not ready for the cloud” - overheard at LMA P3 and beyond

Innovation. A word that is used so often, we might not be 100% sure what exactly it means anymore, but we just know it’s what we all want—the answer to all of our problems.

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CLOC Institute 2018: A countdown of the 5 key takeaways

Over the past couple of weeks, I’ve been reflecting on some of the key themes, ideas and concepts that emerged from the 4-day conference. Here are my top five, and in the horological spirit of CLOC,  …

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Are robot lawyers the future?

While the legal profession precedes AI by just a few centuries, their convergence is seen by many as a monumental occasion—followed by numerous questions from legal professionals. What will AI and  …

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HighQ top three: Our favorite sessions from the ALA Annual Conference 2018

Modern legal administrators have a wide array of responsibilities and ALA had a session for just about everything. With presentations covering communications, financial, business and operations management,  …

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An inside look at the technology and regulatory landscape with Steve Cosentino (Part 1)

In this post, the first of a two-part series, we ask Cosentino about his thoughts on the current regulatory landscape, including client priorities, how businesses are managing risk with external resources  …

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Master the CLOC core competencies: Fresh ways to use legal technology

From speakers in sessions discussing trending technology to the excitement of seeing exhibitors with new digital tools at the expo, technology was everywhere at CLOC. So why is there a disconnect between  …

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Is adoption the new disruption?

Law firms are focusing their efforts on the changing demands of clients, as well as the threat of alternative legal services. The swing to improve efficiencies and boost competitiveness following the  …

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Automation: small steps to supercharging business processes

In the past year, just two out of five employees believe that their law firm had innovated in some way, according to recent research from The Briefing. This recognition of firms’ shortcomings related  …

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5 ways to deliver an amazing client experience with secure, intelligent collaboration tools

The age of the customer is here. If you need further confirmation, watch the webinar: 5 ways to deliver amazing client experiences hosted by HighQ Chief Product and Strategy Officer, Stuart Barr with  …

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Deploying technology to optimize legal operations

Following the financial crisis, a new legal landscape has been taking shape. Much like law firms, in-house legal departments are now required to do more with less, closely manage scarce resources and  …

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6 roles to embrace in an evolving legal industry

Like most businesses, the talent and potential of a law firm’s workforce can be a significant determinant factor in its success and growth, which is a concept that certainly extends to a law firm’s  …

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The Innovator’s Toolkit - getting creative with legal technology

The Innovator’s Toolkit webinar, run by HighQ, was attended by over 150 people from within the legal industry. The focus of the session was about how HighQ can help law firms drive change and digital  …

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HighQ and Workshare announce embedded comparison features

HighQ, a leading provider of collaboration, productivity and client experience solutions, and Workshare, the high stakes document company, today announced the embedding of Workshare document comparison  …

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Legal Department Operations professionals: Driving change for legal teams of all sizes

I am not one to make sweeping generalizations, but I think it is fair to say that legal departments can be resistant to change -- attorneys, as a group, tend to be risk averse. Change, however, is coming  …