How knowledge sharing can benefit businesses and people

Arguably, the internet as a whole is a platform for knowledge sharing. It’s rare to have a question and struggle to find the answer online almost instantaneously. We do, however, have to remain somewhat sceptical of a fair amount of information found on the internet, due to lack of authentication or a credible source for the content provided.

We don’t and shouldn’t believe every single thing we read online, however when it comes to discovering information related to our work, few people are more knowledgeable or credible than our co-workers. That is why sharing knowledge, using an enterprise collaboration platform, can be very beneficial for both businesses and the people working within them.

Here, we'll take a look at the benefits of sharing knowledge in the workplace, and the positive impact it can have on employees and employers alike.

Knowledge sharing for business

Employees and employers keeping information to themselves or in silos is a cultural issue as much as a technical problem. For some, it may seem easier just to let Google handle everyone's questions and queries. This shouldn’t be the case however, with the benefits of sharing content, know-how and expertise with colleagues far outweighing any potential challenges. Detailed below are the three biggest motives for encouraging this way of thinking and how to implement the right tools to succeed. 

Reliable

The internet is an incredible platform for giving and receiving information, and has undoubtedly aided businesses in gathering info faster than ever before. Accuracy will always be a concern however, especially for employers, often unaware of where their employees are gathering material. With enterprise collaboration software, company information can be stored in a secure online space accessible only by those who are granted access, vastly increasing the reliability and relevancy of the information being discovered to the task in hand.

Sharing valuable project and company information creates a community within a business, and allows people not only to provide helpful insights, but also edit any previously posted content that may be inaccurate or simply in need of a spruce-up. The objective of any enterprise should be to incorporate this sharing environment into the culture of the company, reducing silos and encouraging transparency. 

Productive

According to a McKinsey report, employees spend 1.8 hours every day - 9.3 hours per week, on average - searching and gathering information online. As opposed to an employee searching on Google and multiple sites for a piece of industry-related information, they can use the company's collaboration platform to find relevant and contextual information swiftly, along with a credible source.

A collaboration platform also allows for easy onboarding of new employees, enabling them to quickly educate themselves on the company and industry, all in one secure, online space. Another advantage of having a vast amount of information in one place is the opportunity for improved collaboration between co-workers; especially those that are geographically separated and in different offices, instantly creating efficiencies and improving productivity.

Motivating

Along with being able to gather relevant information, people within a company can also share knowledge and expertise that would usually be stored in their minds. They have a platform to both receive and share content, which can be a rewarding experience, knowing you have helped a fellow or future colleague. If a co-worker feels they are making a genuine contribution, they may be motivated to provide and share even more content, along with making sure it is of the highest quality.

Sharing useful knowledge can create a collaborative environment in a company, with employees wanting to assist one another with the information provided. By creating an environment where a sizeable number of people are willing to contribute their shared expertise, the quality of the content shared should be of a high and trusted standard.

Knowledge sharing using enterprise collaboration tools

According to a survey from Digital Business, Rethinking Fundamentals, by 2018, more than 60% of enterprises will have at least half of their infrastructure on cloud-based platforms. More and more, businesses are transferring their data from computer drives and laptops into a secure, cloud environment, allowing data to be more accessible than ever before.

With HighQ Collaborate, people can share their knowledge, facilitate discussions and properly capture information to make sure it’s discoverable again in the future, serving as a very powerful internal source.

Conclusion

Whether it’s your first day in a company or you’re approaching your 25th year in the same organisation, there’s always an opportunity to gather more information and educate yourself further. With enterprise collaboration software, you are able to access new and credible material almost immediately, along with the ability to pass your understanding onto others and create a domino effect of knowledge, for the greater benefit of the business.

The practical guide to legal KM

Steve Lesley

Copywriter and Marketing Executive at HighQ
Steve specialises in social business and content marketing, with a passion for researching and writing engaging copy.
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